Contracts & Inventory

A contract is a supply agreement between your business and Earth Store. It defines the products you've agreed to purchase, your locked-in pricing, payment terms, and any warehousing arrangements. Contracts ensure you get consistent pricing and product availability for the duration of the agreement. You can view all your active and completed contracts from the Contracts page in your dashboard. Each contract shows its line items, pricing, status, and associated files (such as your signed agreement).

To view the details of a contract: 1. Go to Contracts in your dashboard. 2. Click on any contract to open its detail page. From there you can see: - Line items — The products, quantities, and pricing included in your contract. - Inventory levels — Real-time stock levels for each contracted product stored at Earth Base KC. - Production status — Tracking for any open production runs associated with your contract. - Status history — A timeline of status changes for the contract. - Files — Downloadable documents such as your signed contract agreement.

If your contract includes warehousing at Earth Base KC, you can check inventory levels directly from your dashboard: 1. Go to Contracts and select your active contract. 2. Each line item shows the current stock level alongside the contracted quantity. Inventory levels are synced in real time from our warehouse management system. If you notice a discrepancy or have questions about your stock, contact your account rep or email support@earthcups.com.

Stock notifications alert you when your warehoused inventory is running low. To set them up: 1. Go to the Notifications section of your dashboard. 2. Configure your stock alert preferences — choose which products to monitor and set your minimum threshold. 3. When inventory drops below your threshold, you'll receive an email notification so you can reorder before running out. Org Admins can also configure weekly stock summary emails that show current levels across all contracted products. These can be enabled from the notification preferences page.

To download files associated with a contract (such as your signed agreement or pricing sheets): 1. Go to Contracts in your dashboard. 2. Click on the contract you need. 3. Scroll to the Files section at the bottom of the contract detail page. 4. Click on any file to download it. If you need a document that isn't listed, contact your account rep and they can upload it to your contract.